Terms & Conditions

Effective Date: 22nd July 2025

Welcome to Creative Reset, a service provided by Good & Proper Ltd ("we", "us", or "our"). By accessing or using this website (the “Site”), you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use the Site.

1. Company Information

Business Name: Good & Proper Ltd
Trading As: Creative Reset
Registered in England & Wales
Company Number: 7420513
Contact Email: emma@creativereset.co.uk

2. Use of This Website

The content of this website is for general information and marketing purposes only. We may update or change content at any time without notice.

You agree not to use this website:

  • For any unlawful or fraudulent purpose

  • To interfere with the operation of the site or others' use of it

  • To copy, scrape, or distribute content without permission

3. Coaching Services

Coaching sessions (including group and one-to-one) are offered subject to availability and scheduling. By booking a session, you agree to:

  • Provide accurate information when requested

  • Show up on time and prepared for sessions

  • Respect boundaries and the confidentiality of others in group settings

We reserve the right to decline or discontinue coaching relationships where appropriate, with clear communication and professionalism.

4. Payment & Cancellations

Fees for coaching services will be clearly stated on the website, booking form, or invoice.

  • Payment Terms: Payments must be made in advance unless otherwise agreed.

  • Cancellation Policy: At least 48 hours’ notice is required to reschedule or cancel a session. Missed sessions without notice may be charged in full.

  • Refunds: Refunds are only issued under specific circumstances, such as cancellation of a programme by us.

5. Intellectual Property

All materials, content, branding, and design on this site—unless stated otherwise—are the intellectual property of Good & Proper Ltd. You may not reproduce, share, or use any part of the website or coaching materials without written permission.

6. Disclaimer

Coaching is not therapy, counselling, or medical advice. It is a professional partnership designed to support your personal and professional development.

We do not guarantee specific outcomes and are not liable for any decisions or actions you take based on coaching sessions or materials provided.

7. Limitation of Liability

To the fullest extent permitted by law, Good & Proper Ltd will not be liable for any indirect, incidental, or consequential damages resulting from your use of the website or services.

8. Links to Third-Party Sites

Any links to external websites are provided for your convenience. We do not endorse and are not responsible for the content or availability of these sites.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the English courts.

10. Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of the site indicates your acceptance of any revised terms.

Last updated: 22nd July 2025